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Below are links to draft research papers that may be of
interest to you. My aim in making them available
here is to encourage comments and suggestions for
improvement, which can be sent to me at: dillman@wsu.edu.
You will need Adobe
Acrobat Reader to read these files A hotlink at the bottom of this
page connects to the U.S. Bureau of the Census web site where additional
papers are posted. |
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Millar, Morgan M., Allison C. O'Neill and Don
A. Dillman.. 2009
Are Mode Preferences
Real?
Technical Report 09-003
Washington State University Social and Economic Sciences Research Center.
Washington State University: Pullman. |
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Messer, Benjamin Lee. 2009
Improving survey response in
mail and internet general public surveys using address-based sampling and
mail contact procedures.
Unpublished M.A. thesis. Department of Sociology. Washington State
University: Pullman. |
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Dillman, Don A. July 2008
The Importance of
Rural Sociology.
Published in The Rural Sociologist 28:3 (September): 16~32.
Presentation in response to receiving the Distinguished Rural Sociologist
Award at the 71st Annual Conference of the Rural Sociological Society in
Manchester, NH, July, 2008. |
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Dillman, Don A., Glenn Phelps,
Robert Tortora, Karen Swift, Julie Kohrell, Jodi Berck and Benjamin L.
Messer. On-going 2008.
Response Rate and
Measurement Differences in Mixed Mode Surveys Using Mail, Telephone,
Interactive Voice Response (IVR) and the Internet.
A revised version is forthcoming in Social Science Research. |
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Parsons, Nicholas L. and
Don A. Dillman. 2008.
Alternative Questions
for Reporting the Time Periods during which NSRCG Respondents took Community
College Courses: A Cognitive Evaluation.
Social and Economic Sciences Research Center Technical Report 08-003.
Washington State University: Pullman 54 pp. |
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Smyth, Jolene D., Dillman,
Don A. and Leah Melani Christian. 2006.
Handbook of Internet Research, Oxford University Press in 2007.
Context Effects in Internet Surveys: New
Issues and Evidence.
Revised version of this chapter was published in Reips, Ulf-Dietrich, et al.
(eds.) |
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Mahon-Haft, Don A. Dillman and Nicholas
Parsons. 2007.
Cognitive
Evaluations of Potential Questions About the Influence of Community College
on Decisions to be a Scientist or Engineer.
Social and Economic Sciences Research Center Technical Report 07-45.
Washington State University: Pullman. August. 87 pages. |
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Parsons, Nicholas, Taj Mahon-Haft and Don A.
Dillman. 2007.
Cognitive Evaluations of Potential
Questions for SESTAT Surveys to Determine the Influence of Community College
on Educational and Work Choices:Round 2.
Social and Economic Sciences Research Center Technical Report 07-58.
Washington State University: Pullman. October, 2007. 64 pages. |
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Stern, Michael J., Don A.
Dillman and Jolene D. Smyth. 2007.
Visual Design, Order Effects, and Respondent Characteristics in a
Self-Administered Survey.
Survey Research Methods: 1 (3): 1-18.
Can be downloaded from:
http://www.surveymethods.org/ |
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Christian, Leah Melani, Don A. Dillman and Jolene D. Smyth. 2006.
The Effects of Mode and Format on Answers to Scalar Questions in Telephone and Web
Surveys.
Draft version of paper presented at the 2nd International Conference on Telephone Survey Methodology, January 12, 2006 in Miami, Florida. |
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Smyth, Jolene D., Leah Melani Christian and Don A. Dillman.
Does Yes or No on the Telephone Mean the Same as Check-All-That-Apply on the
web?
Draft version of paper presented at the 21nd International Conference on Telephone Survey Methodology, January 12,
2006 in Miami, Florida. |
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Christian, Leah M., Don A. Dillman, and Jolene D. Smyth. 2005.
Instructing Web and Telephone Respondents to Report Date Answers in Format Desired by the
Surveyor.
Social and Economic Sciences Research Center Technical Report 05-067. |
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Dillman A., Arina Gertseva,
and Taj Mahon-Haft. 2005. Achieving Usability in Establishment Surveys
Through The Application of Visual Design Principles. Journal of Official
Statistics: 21(2):183-214. To download this paper click here
http://www.jos.nu/ to access the Journal of
Official Statistics website. The paper can be downloaded from there. |
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Don A. Dillman,
Nicholas L. Parsons and Taj Mahon-Haft. 2004.
Connections
Between Optical Features and Respondent Friendly Design: Cognitive
Interview Comparisons of the Census 2000 Form and New Possibilities.
Social and Economic Science Research Center Technical Report 04-030.
Washington State University: Pullman. 90pp. |
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Don A. Dillman, Taj Mahon-Haft, Nicholas L.
Parsons. 2004.
Will
a Change in Appearance Influence How People Respond to a Decennial Census
Replacement Form Mailing Package?
Social and Economic Science Research Center Technical Report 04-040.
Washington State University: Pullman. 134pp. |
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Nicholas L. Parsons, Taj Mahon-Half and Don A.
Dillman. 2005
Cognitive Evaluations of
Three Census Form Design Features: The Internet Option Message, Roster
Instructions, and Identifying Person 1.
Social and Economic Science Research Center Technical Report 05-022.
Washington State University: Pullman. 72pp. |
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Jolene D. Smyth, Don A.
Dillman, Leah Melani Christian, and Michael J. Stern.
2005.
Comparing
Check-All and Forced-Choice Question Formats in Web Surveys: The Role
of Satisficing, Depth of Processing, and Acquiescence in Explaining
Differences.
Social and Economic Science Research Center Technical Report 05-029.
Washington State University: Pullman. 30pp. |
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Jolene D.
Smyth, Don A. Dillman, Leah Melani Christian and Michael J. Stern. 2004.
How
Visual Grouping Influences Answers to Internet Surveys. Technical
Report #04-023. Washington State University Social and Economic Sciences
Research Center: Pullman. 32pp. An extended version of paper presented at
the American Association for Public Opinion Research Meetings, May, 2004. |
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Redline, Cleo D., Don A.
Dillman, Lisa Carley-Baxter, and Robert H. Creecy. Factors
that Influence Reading and Comprehension of Branching Instructions in
Self-Administered Questionnaires. Forthcoming in Allgemeines
Statistisches Archiv (Journal of German Statistical Society). An extended
version of this paper is also listed on this web page. |
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Leah M.
Christian. December 2003. The
Influence of Visual Layout on Scalar Questions in Web Surveys. Unpublished
Master's Thesis. This thesis reports analyzes of the effects of
different visual layouts of scalar questions from a web survey conducted
in Spring 2003 that also included other visual manipulations analyzed in
several other papers mentioned on this web page. |
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Leah M. Christian and Don
A. Dillman. August 2003. The Influence of
Symbolic and
Graphical Language Manipulations on Answers to Self-Administered Questionnaires:
Results from 14 Experimental Comparisons. A
Revision of this paper is forthcoming in Public
Opinion Quarterly. This version of the paper is
based on another paper with a similar title posted on this website in
October,2002, titled: "The Influence of Words,
Symbols, Numbers and Graphics on Answers to
Self-Administered Questionnaires." |
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Cleo D. Redline, Don A. Dillman, Lisa Carley-Baxter,
and Robert Creecy. Factors
that Influence Reading and Comprehension in Self-Administered
Questionnaires. Paper presented
at the Workshop on Item-Nonresponse and Data Quality,
Basel Switzerland, October 10, 2003. |
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Don A. Dillman and
Leah Christian. October 2002. The
Influence Words, Symbols, Numbers, and Graphics on Answers to
Self-Administered Questionnaires: Results from 18 Experimental Comparisons. |
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Don A. Dillman, Jolene D.
Smyth, Leah M. Christian, and Michael J. Stern. August
2002. Multiple
Anwer questions in Self-administered Surveys: The Use
of Check-All-That-Apply and Forced-Choice Question Formats. |
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Lesser, V.M., Dillman, D.
A., Carlson, J., Lorenz, F., Mason, R., & Willits, F. (2001, August).
Quantifying The Influence of
Incentives on Mail Survey Response Rates and Nonresponse Bias.
Paper presented at the annual meeting of the American Statistical
Association, Atlanta, GA. |
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Don A. Dillman. Draft
of Navigating the Rapids of Change: Some
Observations on Survey Methodology in the Early 21st
Century. Draft of Presidential Address to American
Association for Public Opinion Research annual
meeting, May 18, 2002. Revised version forthcoming in Public
Opinion Quarterly, Fall 2002. Comments are welcomed. |
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Don
A. Dillman, Glenn Phelps, Robert Tortora, Karen Swift, Julie Kohrell, and
Jodi Berck. 2001. Response
Rate and Measurement Differences in Mixed Mode Surveys Using Mail,
Telephone, Interactive Voice Response and the Internet. Draft Paper.
Comments are appreciated. |
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Don
A. Dillman, and Lisa Carley-Baxter. 2000. Structural
Determinants of Mail Survey Response Rates Over a 12 Year Period:
1988~1999. (This paper replaces one
listed in August, 2000. After completing the previously posted
draft we learned that the questionnaires in the 102 surveys we analyzed
varied in length, a variable known to influence response rates. We have
now added that variable to the analysis, and certain results have change
significantly. Dillman Don A. and Lisa Carley-Baxter. Forthcoming.
Structural Determinants of Mail Survey Response Rates Over a 12 Year
Period, 1988 ~ 1999. Proceedings of the Section on Survey Methods, The
American Statistical Association. Va. Alexandria.) |
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Dennis
Bowker and Don A. Dillman. 2000. An Experimental Evaluation of Left and
Right Oriented Screens for Web Questionnaires. |
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Don A.
Dillman, Scot Caldwell, and Mary Gansemer. 2000. Visual Design Effects on
Item Nonresponse to a Question About Work Satisfaction That Precedes the
Q-12 Agree-Disagree Items. |
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Dillman,
Don A. 2000. Procedures
for Conducting Government- Sponsored Establishment Surveys: Comparisons of
the Total Design Method (TDM), A Traditional Cost-Compensation Model, and
Tailored Design.
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Dillman, Don A. and Dennis K.
Bowker. 2001. The
Web Questionnaire Challenge to Survey Methodologists in Dimensions
of Internet Science. Edited by Ulf-Dietrich Reips & Michael Bosnjak.
Available from Pabst Science Publishers, Eichengrund 28, D-49525 Lengerich,
Germany. www.pabstpublishers.com |
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Dillman, Don A., Redline, Cleo D., and Lisa
R. Carley-Baxter. 1999. Influence
of Type of Question on Skip Pattern Compliance in Self-Administered
Questionnaires. Presented at the American Statistical Association
Meetings. |
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Redline, Cleo D., and Don A.
Dillman. 1999. The
Influence of Auxiliary, Symbolic, Numeric, and Verbal Languages On
Navigational Compliance in Self-Administered Questionnaires. |
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Dillman, Don A. 1999. Mail
and Other Self-Administered Surveys in the 21st Century: The
Beginning of a New Era. Revised version available in Gallup
Research Journal. |
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Redline, Cleo, D., Dillman, Don A., Carley-Baxter,
Lisa, and Arrick Jackson. 1999. Making
Visible the Invisible: An Experiment with Skip Instructions on Paper
Questionnaires. |
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Dillman, Don A., Lisa
Carley-Baxter, and
Arrick Jackson. 1999. Skip Pattern
Compliance in Three Test Forms: A Theoretical and Empirical Evaluation.
SESRC Technical Report 99-01, Pullman, Washington. |
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Melevin, Paul T., Don A. Dillman, Rodney
Baxter, and C. Ellen Lamiman. 1998. Personal
Delivery of Mail Questionnaires for Household Surveys: A Test of Four
Retrieval Methods.
Revised version forthcoming in Journal of Applied Sociology. |
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Dillman, Don A., Robert D. Tortora, and
Dennis Bowker. 1998. Principles for
Constructing Web Surveys. (Click
here to view the figures for this paper.) SESRC Technical Report
98-50, Pullman, Washington
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Dillman, Don A., Robert D. Tortora, John
Conradt, and Dennis Bowker. 1998. Influence
of Plain vs. Fancy Design on Response Rates for Web Surveys.
Presented at Joint Statistical Meetings, Dallas, Texas. August 1998.
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Schaefer, David R. and Don A. Dillman. 1998.
Development of a Standard E-mail
Methodology: Results of an Experiment. Revised version available
from Public Opinion Quarterly, 62:378-397.
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Dillman, Don A. 1997. The
Role of Behavioral Survey Methodologists in National Statistic Agencies.
Revised version forthcoming in International Statistical Review.
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The following papers are
available from: http://www.census.gov/srd/www/
"Jenkins, Cleo R. and Don A. Dillman, A Theory of
Self-Administered Questionnaire Design, A revised
version of the paper appeared in the book, Survey
Measurement and Process Quality, edited by Lars Lyberg, etal., Wiley-Inter
Science, New York: NY 1997. (SM95/06)
Redline, Cleo D., Richard A. Smiley, Don A. Dillman, Lisa R. Carley-Baxter,
Making Visible the Invisible: An Experiment with Skip
Instructions on Paper Questionnaires, presented at
the 1999 Annual Conference of the American Association
for Public Opinion Research, St. Petersburg, Florida. (SM00/02)
Redline, Cleo D. and Don A. Dillman. The Influence of Alternative
Visual Designs on Respondents' Performance with Branchinc Instructions in
Self-Administered Questionnaires. A revised version of this
paper was published as Chapter 12 in Survey
Nonresponse, edited by Robert Groves et al.
published by John Wiley, New York: NY. (SM00/04)
Redline, Cleo D., Don A. Dillman Aref N. Dajani and Mary Ann Scaggs.
The Effects of Altering the Design of Branching
instructions on Navigational Performance in Census
2000. This is a technical report published by the U.S. Bureau
of the Census. A paper based upon this report is forthcoming in the
Journal of Official Statistics (RSM2002/02) |
